We aim to ship your item(s) as quickly as possible. All UK orders received by 4pm will be sent the same day. Orders received after 4pm will be sent the next working day
Some items of higher value are sent using recorded delivery service or by using a courier company so a signature will be required to deliver the parcel(s).
Specially made items can take up to 14 working days to ship. Please allow between 7 and 14 days for an item to ship.
All orders within the UK are sent through Royal Mail, using either Royal Mail's 1st Class or Second Class Postage Recorded Delivery. A signature may be required upon receipt of the goods so please ensure someone is available to sign.
If your item is not received within 14 days please contact us. We will make every effort to locate the item, and if necessary, ship a replacement at our cost or provide a full refund.
International Orders will be sent through Royal Mail International Signed For Delivery or by a Courier.
Note: Customers are responsible for paying local fee’s for taxes and custom duties. If your order is sent to a destination not within the European Union, local taxes and or import duty may be charged upon your goods. This is your sole responsibility and we cannot be held accountable for these charges. If a return is made we are also unable to refund delivery charges on items delivered outside of the EU.